FREQUENTLY ASKED QUESTIONS

How do I change my delivery address/amend my order after it has been placed?

We try to process your order as soon as possible however we are unable to change your delivery address once it is shipped and with the couriers. To change your delivery address or amend your order, please contact us at hellouk@pared.com.au immediately and include relevant information such as order number and new delivery address to facilitate the process.

Can I cancel my order?

Please contact hellouk@pared.com.au immediately and we’ll do our best to get that sorted!

Where can I try your sunnies on?

If you are unhappy with your order you can request a request return authorisation number from hellouk@pared.com.au

Do you offer gift cards?

Yes, we do! You can choose to purchase an e-voucher via our online store with the added flexibility of choosing your desired gifting value. You can also add personalised messages. Email us at hellouk@pared.com.au for more info

The frames I want are out of stock. What do I do?

We do our best to keep our frames well-stocked but sometimes it’s difficult to keep up with the demand, especially on some of our well-loved styles. If our products are backordered, it means that the item is temporarily out of stock but you may still purchase the item to reserve it for when it comes back in stock. Many of our frames are only available for a limited time, please contact us at hellouk@pared.com.au for more information.

Is it safe to shop on paredeyewear.com?

Yes, It’s completely safe! We ensure all your private information is kept secure and safe. Payments can be via credit card (MasterCard, Visa, Amex)

What are the payment options?

We are able to process payments made via debit or credit card

I didn’t receive a confirmation email/tracking number. What now?

You should receive a confirmation email as soon as your order is placed. Your tracking number will be available to you once the order is booked in with the courier service. If you are encountering any problems, please contact hellouk@pared.com.au

Where do you ship from?

All orders are handled with care and shipped from our HQ in Melbourne, Australia

What countries do you ship to?

We ship to the UK & Ireland! We do our best to get our sunnies to you but if you’re not sure about your country, please contact hellouk@pared.com.au

Who do I contact for…?

General enquiries/Feedback: hellouk@pared.com.au

Press/media/PR: robby@hytuk.com

Marketing: chris@hytuk.com

Sales: martin@hytuk.com

AUS Sales: michelle@pared.com.au

ABOUT

ABOUT PARED

What does the brand stand for?

The word ‘pare’ means to cut something back, shave it, or refine it; this is the fundamental design philosophy the brand stands by. The name is also a play on words for pair – each product is named after a famous pair: Bread & Butter, Puss & Boots, Romeo & Juliet, and the brand is known for its collaborations and cross-industry partnerships in fashion, music, art and jewellery.

Pared Eyewear continues to cement itself as the leading Australian Fashion Eyewear brand as it continues to launch its new collaboration lines with Australian designers.

Pared is known for its collaborations with Australian Designers Bec + Bridge and P.E Nation and Holly Ryan Jewellery as well as International identities The Salty Blonde and Resort brand Staerk & Christensen.

Pared releases 2 collections per year focussed around the fundamentals of its principles of clean lines and simplicity with its signature notches.

THE PRODUCT

Our eyewear components are chosen with a long life span in mind.

FRAMES – The frame is handmade using high quality 6mm acetates. We use a number of quality suppliers with core acetates from DAICEL and Mazzucelli. Acetate is lightweight, flexible & hypo allergenic. The properties of acetate allow it to retain a vibrant pigment in many different shades and combinations.

WARRANTY – We pride ourselves on a lovely product made with care and attention to detail. We offer a custom pared case & pouch to protect your glasses as well as a 1 year warranty against manufacturing faults. We also offer a repair service for our glasses. Please contact us – hello@pared.com.au for any enquiries.

OPTICAL FRAMES & PRESCRIPTION – Most of our sunglasses frames can be scripted with an optical lens. Please contact us for more information.

LENSES – Pared offers a selection of both solid, gradient & mirror CR39 lenses. We use high quality Japanese lens suppliers as well as Carl Zeiss optics. Our lenses are lightweight, shatterproof and scratch resistant with a great clarity of vision. Cr39 lenses have superior heat and chemical resistance. All pared lenses meet the strictest Australian & NZ standards as well as International standards. The lenses offer UV400 protection and 100% UVA & UVB protection.

METAL DETAIL & HINGES – All metal is either titanium (known for its strength and durability whilst being very light) or stainless steel. Both nickel free & hypo allergenic. SCREWS – We use OBE German rubber dipped screws to ensure a strong and durable hinge connection for long term wear.